"From Hours to Minutes" - Allied National Improves Productivity with Exouza

by Susheel Jain, CEO

Every day, Third Party Administrators must navigate thousands of member cases, each with complex rules, treatment requirements, pharmacy options, and financing details. Doing this manually often means hours of work across disconnected systems, phone calls, and reference files.

At Exouza, our goal is to reduce that burden. Our platform brings together data from multiple sources and analyzes it automatically. This allows administrators to make decisions faster and with more confidence. The result is improved productivity, lower costs, and better care for members.

"Eligibility decisions that used to take hours now can be completed in minutes." -Sheila Soffiotto   Healthcare Supervisor, Allied National

This kind of result shows how technology can directly improve day-to-day operations for administrators and patient outcomes at the same time. Sheila expanded on her experience with the Exouza platform:

"Exouza has combined all relevant data sources in a single location and has significantly increased my productivity in determining members' eligibility for programs. The client portal is user-friendly and has allowed me to make decisions in real-time.  Historically, this required accessing data from various sources, including eligibility files, online PBM data, and other reference material plus, lengthy phone interactions."

Hearing from clients like Sheila reinforces why we built this platform. Reducing manual effort for administrators not only saves time, it directly impacts patients who can access care more quickly and reliably.

We are continuing to invest in new capabilities. This year we are introducing OpenPBM.ai, a platform that applies artificial intelligence to the decision making process. It will analyze all available supply and payment options in real time and recommend the most efficient path forward.

Exouza will continue to share updates on our progress. We believe transparency means showing both what is working and what we are still improving. Our commitment is to keep building tools that make the pharmacy benefits process faster, simpler, and more effective for administrators and the people they serve.

Stay tuned to follow our progress!